SELF STORAGE FAQs

Answers to common self storage questions

Got a question regarding self storage?

STORAGE SECURITY

Full security with finger ID security, electronic gates and off-site monitoring giving you peace of mind that your stuff is in safe hands

LOW COST STORAGE

Different storage units available from large lockers suitable for a suitcase to 35 square foot units

24/7 ACCESS

24/7 access to your storage unit, so you’ll be able to come and go as you please

FLEXIBLE TERMS

Flexible terms from 1 week to long-term leases. We offer tailored plans to fit into what you need

Self storage frequently asked questions

Here are some frequently asked questions regarding self storage for both personal and commercial customers. If you can’t see the answers to your questions, please feel free to give us a call.

As soon as you sign your rental agreement you can get immediate access to your storage unit.

Our rental periods are completely flexible, so you can store by the week, month, year or for as long as you require. And when you want to leave, you only need to give us seven days’ notice.

We offer a full range of storage units, ranging from large lockers right up to 160 square foot  units, so whether you want to store just a box or a whole house, we have a self storage unit for you. You’ll only ever pay for the space you need, and if you suddenly realise you need a smaller or larger storage unit, you can move without penalty.

Yes, you can access your self storage unit 24/7, 365 days a year.

Our storage site is covered by full CCTV coverage, electronic gates with biometric fingerprint access security.  We provide the padlock to your unit and hold all the keys onsite. We also provide off-site monitoring, so you can rest easy that your belongings are secure.

Yes! Our drive-up storage units allow you to park right next to your door,  saving on trips back and forth to your car or van. We also have a forklift available for hire for heavy items or pallets.

We are more than happy to help you arrange van hire.  Please get in touch to discuss your requirements.

Yes, we offer an extensive range of packing materials including boxes, tape and bubble wrap which we can send to you directly. Please get in touch with your requirements.

Having self storage insurance is a requirement of renting a storage unit in the UK, and, so is  one that we require all of our customers to comply with. It is important not to under insure your goods. While you are under no obligation to use our own storage unit insurance, we can arrange self storage insurance starting from as little as £8 per calendar month, dependent on the value of goods being stored. Cover starts at £1,000 and you will need the correct total value for when you move in.

We accept payment by debit card, credit card, cash, bank transfer or standing order.

No. All of our units come complete with their own high security locks which are included in your rental cost.

We require one week’s notice if you plan to end your self storage agreement.  Notice should be given in writing either by email or by post. When you collect your items, please leave your space empty and clean. Once your unit has been vacated and passed our inspection, we will refund any outstanding monies.

Please bring along the following when you sign your self storage agreement:

 

  • Photo ID – One piece of ID with your photograph on it e.g. your passport or photo driving licence.
  • Proof of Address – One piece of ID with confirmation of your address e.g. bank statement or utility bill less than three months old.
  • Future Address – Your future contact address if it differs from that on your ID.
  • Emergency Contact – The name, address and telephone number of an alternative contact in the case of an emergency. (These details must be different from the details given above).
  • Valuation – You will need to declare the full new replacement value of the goods in the storage unit.

This depends on the size of room you require and for how long you need it. Take a look at our space calculator to get an idea of what type of unit size you need, and then give us a call to discuss costs. We offer cheap storage rental and promise you won’t be hit with any hidden costs or unexpected price rises during your rental period.

Pretty much anything, from furniture to clothes from books to your precious vinyl collection!   The only things you can’t put into self storage are items which are perishable, hazardous, flammable or illegal. If in doubt, please ask! 

Yes,  you can. We would be more than happy for you to view any of our listed stores. You can be sure that your possessions will be safe, and you are welcome to tour our listed storage facilities before you part with any money.

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